1. Who this policy covers
This policy explains how the VitalAll iOS and iPadOS app, this website, and support email handle information. “VitalAll,” “we,” and “us” refer to the VitalAll product and developer name used for this release.
The important distinction: app health records stay in the app’s local protected container. Website delivery and support email are separate from those records and are described below.
2. Information handled by the app
VitalAll can store information you choose to enter, including:
- blood pressure, heart rate, glucose, weight, and water records;
- meal, sleep, mood, breathing, and mindfulness records;
- medication plans, dose records, reminders, notes, and optional photos;
- profile details, optional height, goals, units, appearance, text-size preferences, and widget privacy choices; and
- saved content progress and reports created from your records.
How that information is used
The app uses this information on your device to show the records, history, routines, factual patterns, summaries, widgets, and reminders you request. VitalAll does not use it to diagnose a condition, prescribe treatment, calculate medication doses, or monitor you for emergencies.
Camera and photos
The camera is used only after you choose to photograph a medication label or meal. Those photos are stored locally with the related record.
Services not used in this release
The first release has no VitalAll account, VitalAll-operated health-data cloud service, advertising tracker, analytics SDK, attribution SDK, Apple Health access, wearable connection, blood-pressure-device connection, or product backend.
3. Storage, retention, and deletion
Local app storage
Your records, preferences, and photos remain in the app’s protected local container for as long as you keep them. A minimal widget snapshot may be stored in the app’s protected App Group so the widgets you enable can work. Lock Screen health values are hidden by default.
Device backups
If you use an iOS device backup, the backup is controlled by your Apple and device settings. VitalAll does not operate that backup service.
Permanent local deletion
You can permanently clear health records, medication and meal photos, reminders, saved content, settings, and scheduled notifications from inside the app. This action cannot be undone. See the data deletion instructions.
5. This website and support email
Website
This is a static website. It does not use advertising, analytics scripts, account forms, contact forms, tracking pixels, or cookies set by VitalAll.
The site is delivered through Google Firebase Hosting. Firebase Hosting processes incoming IP addresses to detect abuse and provide service usage analysis, and Firebase states that it retains Hosting IP data for a few months. Firebase Hosting may process data on global Google infrastructure. Learn more in Firebase’s privacy and security information.
Support email
If you email us, we receive your email address and the information you include. We use it to respond, investigate the issue you report, and maintain a reasonable support record. Please do not include private health readings, medication photos, or other sensitive health details unless they are necessary for your request.
Support correspondence is kept only as long as reasonably needed for support, security, dispute handling, and legal obligations. You may ask us to delete support correspondence where applicable.
6. Your privacy choices
- Review: view and edit supported records inside VitalAll.
- Export: create a local CSV or PDF and choose where to send it.
- Delete: remove individual records or permanently clear all local app data.
- Photos: do not grant camera access, or remove photos and records you no longer want.
- Notifications: change reminders in VitalAll or disable notification permission in iOS Settings.
- Website: no VitalAll cookie or advertising consent is required because this site does not use those technologies.
- Support data: email us to request access, correction, or deletion of support correspondence, subject to applicable law.
The app has no account and VitalAll does not hold a server-side copy of your health journal, so we cannot retrieve or delete app health records for you. Those controls remain on your device.
For step-by-step instructions, visit Data deletion and privacy choices.
7. Changes and contact
If VitalAll later adds accounts, sync, analytics, advertising, connected devices, Apple Health access, or a backend, this policy and the app’s consent and disclosure flows must be updated before those features are released.
We may update this policy when the product, website, or legal requirements change. The effective date at the top identifies the current version.
Privacy contact
Questions about this policy or support correspondence can be sent to VitalAll.
vitalall.support@icloud.com